Okay so my family and I have been coming here sporadically for a while now and the bagels and sandwiches have always been great. But, the most recent time that we were there they were almost completely out of bagels. I tried to order like 5 different types of bagels and all of them were gone, so I was forced to settle for plain. The staff wasn't rude or anything but they just seemed like they didn't really care and weren't super kind or helpful. I also specified multiple times, and they asked me a few times as well, for the bagel to be not toasted, and it came out toasted. Last little nit-picky thing that could very well just be me, is that the strawberry cream cheese looks and tastes like strawberry frosting. But still rating it three stars because they do have good food and great prices, it was most likely just one bad experience.