The place is not bad. Yes there are lots of cheap items but there are also lots of high quality ones too. I really like their little Belif sample set. Great way to try a variety of things. Their face shop mint facial wash is also really cheap but now I just use it as a nice fragrant body wash.
I think the staff is actually nice. There's this one girl whose super energetic and knowledgeable and she remembers me each time I go.