I went for Restaurant Week lunch (1/24/18) and it was so disappointing. We arrived on time for our noon reservation and were promptly seated. It took 25 minutes for us to order. Whenever the server would stop by if we asked a question or paused he just walked off so we could "decide" and wouldn't come back for at least 10 minutes. We were ready right after but had question, most people allow for a modicum of think time instead of just walking away.
We both had the chips and salsa as our first course. It took 57 minutes to get out to us. This was after waiting 25 minutes to get an order in. It's chips. Granted they were busy but everyone had reservations so they should have been prepared. It wasn't even that busy when we were seated but got busier around 1. The chips and salsa were good but not worth the wait. Honestly, nothing really special. The verde was good and my friend liked the roja and we both felt the guac was okay to good.
The tacos were disappointing. We had to order all the same, no mix-matching which is fine. I asked for one taco without cilantro and my friend asked for no cilantro (so we could trade one to try different kinds) but the couldn't do any accommodations and ended up bringing out hers covered in cilantro as well. It was literally some meat and pre-made pico with queso sprinkled on top. The corn tortillas were so dry they basically crumbled in my hand. 2 of mine were already split down the middle when they were brought out. I had the bisteak and it varied between overly fatty chewy chunks and charred burnt pieces. There was basically no seasoning or flavor to it. My friend had the Tequila Lime chicken and it tasted like bland, over-charred chicken as well. The tacos were small and unimpressive. Honestly, the tacos at Qdoba/Panchero/literally any other fast casual Tex-Mex place are better.
The desert was really good though. The vegan options may be better and I can see how this would be a good place for groups with mixed dietary needs but after this experience I just can't justify a second visit.