| rev:text
| - Ugh....used to be my favorite place in Charlotte. Unfortunately I think I have to part ways. Not that it will matter. Location, location, location. Selwyn's will continue in spite of its poor ownership and management, which is a shame. I went there Sunday to order a pizza to go and grab a beer, watch a game while I waited. Went to the outside bar which was relatively empty and sat down. Looked down the row and most people had empty drinks and the guy next to me was looking to cash out. However, the bartender would have nothing to do with that. He was engrossed in a deep conversation with a friend. Both looking down at a cell phone and have extensive dialogue. Never once did he look up during the 15 minutes I sat there. Eventually, I got up to walk inside to get service. As I walked by the bartender and his friend, I saw they were deeply engaged in a Clash of Clans discussion. I now understand, that can be serious work if in the middle of a war. The patrons can clearly wait this out.
When I went inside, the bartender inside was great. Put my order in immediately, got my beer and was out the door 20-30 minutes later.
Here is the problem. Whoever manages the place, doesn't really manage it. Some people are great and attentive, however the majority of the staff could not care less about the customers. I've had several of these instances there. Wait staff that decide to take a food break in the middle of service, leaving us to get up and get napkins, order drinks at the bar and then finally interrupt her eating with another server so that I could finally ask to cash out. I've waited long periods of time while wait staff breeze by, never taking an order, mostly congregated somewhere talking to each other.
I love the place. The food is good for the type of place it is. However, somebody has to get people in place who care.
|