The service rep was good, and I got lucky with the line. It took 25 minutes with three customers ahead of me when I entered the line. I have no idea how long it took the last of eight people in line when I left, but it can't have been good.
I was charged a $150 deposit, and was only refunded $125. I called Customer Service and they refunded the "early return fee", which never should have been charged. If I had not checked they would have, in effect, stolen $25 from me.
I won't use Fox again.