I was a patient of Dr McCarthy's for a year. I dreaded seeing her. she made me feel like she didn't care and acted like I was wasting her time. on one visit, I was early for an appointment and ended up waiting 20 minutes after my appointment time to be seen. the appointment lasted no more than 15 minutes. she made me feel rushed, so I didn't go into any of my health concerns. At the end of the appointment, I asked about scheduling my next visit and she said, there's not enough time if you want to cover so much, ( I'm assuming she meant for the 15 minute appointment time) it's not fair to my other patients. I was flabbergasted. that was my last visit with Dr McCarthy. I switched to Dr. T in the same office. I waited a few minutes but it was totally worth it. He listened to me and didn't make me feel rushed. I have had good experiences with the office staff as well. I always get a call back from a nurse the same day. the front desk staff is always helpful.