Used this company for my son's birthday (3yrs old) and couldn't be happier! They were very friendly. The reservation process (online) was easy, quick, simple to use. The set up was quick, the two guys that came did a great job and answered questions I had. They were on time and very friendly. The party went great, no problems with the equipment (bounce house) and the pick up was very smooth and quick as well. Great customer service skills. Truly a company that takes care of its customers!