I was really excited to go to Serendipity, but was very disappointed with the results. I wanted a frozen hot chocolate and was lucky to get there when the lines weren't too long. I didn't go to the window outside. I was able to go up to the bartender inside and ordered my beverage. It cost about $12 and, to be completely honest, it was almost exactly the same as the chocolate chip frappe at McDonald's. Food looked good, but I didn't partake.