This Panera is hit or miss. I usually end up getting ignored by the younger employees that work there. I even had one once tell me, "I was supposed to be gone 15 minutes ago." I just looked at her and said, "So are you taking my order or not?" Another time I tried to pay with a gift card and the girl told me, "Our credit cards aren't working." And I said, "Ok well this is a gift card." And she said, "But we are having problems with our credit cards." And I said, "Ok well I have a gift card and my debit card." And she asked for my debit card and used it without a problem. They never ask for your My Panera card. But then again I once had a lady give a balloon to the little girl I nanny. And there are some people there who are super nice and make really good coffee. So like I said hit or miss.