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| - This place isn't even a year old, and it's falling apart already. In my room, the jets in the tub didn't work, the doorknob to the bathroom was broken, and the trim on one of the doors was loose. When I tried to call the front desk to switch rooms, I sat on hold for ten minutes before I just went downstairs. There was a line at the front desk, so I asked the concierge if she could find someone to help me. She said she would, and walked off never to be seen again. When I finally got a new room, there was a drawer front on the vanity that was falling off, a hinge on one of the cabinet doors had pulled loose from the cabinet, and the laminate was peeling off of a different door. It's a beautiful hotel, great value, too many amenities to list, but at this rate, with the obvious lack of maintenance, it will be trashed in a year or two. The housekeeping was a joke. The floor didn't get vacuumed for three days, and the silverware hadn't been replaced. We had one knife. I feel bad for the people who bought timeshares here. Enjoy it before it's a dump.
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