Correct me if I'm wrong, but isn't B&N in business to make money? You'd think that ringing up sales would be the priority here.
It would be nice if the employees would stop wandering around the store (like they are stocking books on the shelves) and help ring up the line of customers. I have better things to do with my time than wait in line all day...even if I look-thru the copies of PEOPLE and STAR while waiting, the line doesn't move fast enough.
I always see just ONE cashier all the time, it's the same fellow....the little, old man. There are usually more employees stationed at the Starbucks counter than at the main register. Maybe because people just park themselves in the sofa seats all day like it's a library and they're not used to ringing up book sales? I dunno.
I do prefer Border's, which is down the street...but, ultimately when it comes down to it, I prefer to shop online...with Amazon, which is cheaper and offers FREE SHIPPING, and since they have a HUB here too, the books arrive within a couple of days.