My home warranty company sent this company to my house because my heat wasn't working correctly. We had heat but it wasn't heating all the rooms. The tech went into the attic and came down after 10 minutes saying we don't even have a heater its AC only. I told him to check again, he came back down saying he found the heater but it's not large enough for your whole house, then recommended we just buy some space heaters. Then after he went back up in the attic he comes down and tells us the AC isn't a dual heating and cooling and we need to buy a whole new system. The tech didn't seem like he had any idea of what he was doing and upon calling a different company they came over and found the problem which was only a coil that needed to be replaced not buying a whole new heating system.