This place as with other guitar centers I've been to was great. I think people like to slam it because it is a corporate giant and any true "artist" wouldn't stand for such a place.
If you want to try a guitar or instrument, go there and try it.
If you want to buy an instrument there, buy it.
If you've found a better deal online, mention it and they'll match it and usually beat it.
If you live out of town order it and they'll ship it. For free!
If they don't have what you want, they'll order it and still match or beat prices.
No need to be elitist or pompous, just go here and use a huge volume corporation to your advantage.