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  • I've never been to this place and had good service. During the day, you order at the counter and seat yourself, which I don't mind. But I always have to wait WAY too long, and often don't get what I happened to order (this happened today, when I ordered a large latte, got a regular, which is tiny BTW, and when I asked about it I was made to feel like I had made the mistake, instead of someone just offering to fix it). During the evening, you are waited on, but both times I've been here for dinner, it has been nearly impossible to get food, drink, and bill in a timely manner. My other gripe is that the food is overpriced. I like some of the food (the pretzel appetizer is awesome), but most of it is smaller than you'd expect (e.g., the asian chicken salad) and definitely more than you'd like to pay for it. It's too bad, because it's near my house and I love the concept and decor. Alas, for coffee I love Lola and Giant about 1,000 times more, and there is obviously better food nearby.
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