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About: http://data.yelp.com/Review/id/e4NZPqi8ULvpFdR7KboaDw Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2013-10-19 00:00:00 (xsd:dateTime)
itemReviewed	Trek Bicycle Store of West Phoenix
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	5 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	5 (xsd:int)
rev:text	As a commuter cyclist my bike NEEDS to work every day, 100 miles a week and 5,000 miles a year. So when I snapped my rear deraileur (shift) cable it was an emergency in my world. The Spesh store where I bought my Allez, sadly, has closed. I've heard talk on the street of a high quality shop in Avondale. The bike, stuck in top gear, limped it's way to the Trek Store first thing Sunday morning. Never having been a customer before and riding another brand bike, I was at their mercy. I didn't even have an apointment. I was stressed out! After calming me down-LOL! They instantly started working and soon found it to be quite complicated. The frayed cable end was stuck inside the shifter/brake and also jammed it deep inside the mechanism. At several moments the entire team was working on and consulting about it. I reminded them I only have $100 on me so not to go over that and I don't have enough for a new $250 shifter either. They put well over an hour (maybe two) into it with several techs involved. Yes, they were able to fix it saving the shifter. Two cables were also replaced. All is working great again! I figured they would take my full $100 since it took hours of labor time from multiple techs plus cables, housings, yada yada yada. I was shocked that they only charged the standard cable replacement fee. It was so low that I said it's not even fair- for them! They said keeping me on the road is all they care about. I gave a tip and soon after came back to put a deposit on one of those fancy carbon bikes. With service like this- I'll be sticking around for the long haul. It's all about the bike. Thank you Trek Store!
http://www.openvoc.eu/poi#coolReviews	3 (xsd:int)
rev:reviewer	Karl

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