I've been going here 3 years and I used to LOVE this office. It was perfection. Then they changed locations and their phone system. Since then, I almost never can get through even to make an appointment. I always have to leave a message. Also it's tough to get in the same day if your child is sick. We are moving offices and so bummed because the wait time, the staff, and the doctors are exceptional. But I can never make appointments because of their poor phone system. And I also want to apologize to the many people I referred to this office before they made the change. Please forgive me!