This was probably the worst service I've ever experienced in the city of Pittsburgh. I attended a going away gathering for a party of about 10 people. We were seated and given a server within a few minutes. We ordered drinks which took about 15mins then we ordered food, our food took about 30 mins or so... however, some of my friends did not receive their meals or only receive half (a burger with no fries) and when we received our food it was cold, also we ordered a second round of drinks and some of the drinks were forgotten. When we requested to see a manager he did not come over to talk with us, he took money off the bill but did not come over to apologize or anything. The next manager we found was very rude, he did not acknowledge the terrible service we received, he added $5 play cards as a bonus... however, the games were down by the time we were done eating so we couldn't use them. I will never come back to this establishment again.