I have been going to Dr. Allred for more than a year. She is the most kind and knowledgeable doctor I have ever gone too. She takes time with you. I can get in to see her within a day when I am not feeling well. I am reading these reviews of this practice and I must say - to give it a 2 rating because you don't like the décor of their new building is pretty shallow and quite unfair. I am very pleased with my doctor. The billing department needs some work (ok a lot of work) but that isn't going to stop me from seeing my doctor. I just voice my concern about the billing department to the front desk and my doctor each time I come in after have an unpleasant experience with them.