I've been going to Queen Nails and Spa for 3 years and I've always been happy with the results. Yesterday was my first visit since the new owners have taken full control. All of the old staff is gone, including Son who is the waxing specialist.
The technician who did my pedicure was adequate. The pedicure process is considerably shorter than before, leaving out the lower leg massage which is really something I look forward to. It may be an option that you pay more for now but in the past it was included. The entire process just seemed to be lacking some of the nicer touches provided previously.
The waxing was also adequate. The technician seemed inexperienced. However the end result was adequate but did not have the polished technique and results previously provided by Son.
My fill definitely left something to be desired. I actually didn't realize how much until this morning when I looked closely at my nails. I'm used to getting A-1 results so I've never paid too much attention in the past. I knew that the technician had rubbed the area right under my nails raw in a couple places while filing my nails. Careless on his part but, it happens. However, this morning as I look at my nails, not only are the nails on my right hand significantly shorter than my left (he even checked them!) but three of the nails on my left hand lean to the right..
Unfortunately I don't have time to go back and have them redone because I'm leaving on vacation. When I return I'll give them another try but with a different nail technician. I will also be sure to check my nails continuously throughout the process. If there isn't significant improvement I'm afraid I will need to find some place else.