I waited 24 hours to write this. I was too angry yesterday. I went to this car wash 8:00 Am on a Monday. It wasn't very busy and I was glad to get through quickly. I ordered "The Works", went in a paid and walked outdoors to watch. There was one car in the first lane, one car in the second lane and two in the third lane. My car came down and was put as the third car in the third lane. I thought it was strange. It sat there dripping as a second car came in the first lane and someone started working on it. I walked up and said my car over there was here first and nobody is working on it. He said, " This is the VIP lane. Wow! It was not posted anywhere that other "VIP" people would be taken first. I went to get my car and spoke to the person in charge. He said VIP's were not taken first. I asked why my car had been ignored. He said they were short handed. He called over the guy who had spoken to me and he denied saying it. Basically called me a liar. NOT FOR ME.