I've gotten several tattoos at other places downtown: Blugod, TCB, Pearl Harbor... and I've had pleasant experiences at all of them. I cannot say the same for this place! As I can see, I'm not the only one who thinks they need to vastly improve their customer service (*so much attitude*) and on top of that the person who tattooed me went in with a realllyyy heavy hand. My tattoo is now raised like some sort of scar forever, and this has NEVER happened to me before (I've gotten tatted in this same spot before). Rushed job, rushed touch up... I had to go somewhere else to really complete the touch up job because my artist had left it super patchy. This place sucks.