Have not been to Hooters in a while, used to go to one at their Hotel or one in Sunset a lot. tried this one- what a mess. First, sat us by door near smoking lounge/bar area. staff kept door open the entire time. should be closed as it is smoking area and nobody under 21 is permitted to go in. service awful- we ordered an appetizer and asked for it to come out before our two meals. had the bread pretzel sticks with beer cheese. bread was raw in spots, cut into tiny pieces. had it about 1 minute when meals dropped off. told server V___ that we didn't want them right away- she replied "oh well they made them already". no apology, nothing. our buffalo shrimp as well as chicken wings were not "medium" not a bit of heat to them. server never came by to see if OK. wouldn't have mattered since she did not care about the initial issue. never offered another drink either. in addition, we never received any silverware - had to ask and wait for that too. I remember Hooters being a FUN place- great music, charming staff, even had games to play like Jenga- this place has none of that appeal to it. was a real disappointment. seems like staff just doesn't care and do not like their jobs.