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  • I came to Montecito with a big family group for Mother's day, wanting to treat my Mom and Grandma to a good pizza lunch. I took a look at their sample menu online and saw that Montecito offers pizza at lunch! But silly me, that was the lunch menu and we were actually there during brunch hours, which did not include pizza. It would have been okay but my Grandma is quite picky. I tried to plead with the server but he was pretty unfazed and unsympathetic to my situation. There wasn't anything on the small brunch menu that she particularly wanted so she just picked randomly and picked at her food. I personally couldn't focus on my own food while I worried about my Grandma. The rest of my group seemed to enjoy the food, although it wasn't particularly outstanding. As their main customers during those hours (the restaurant was pretty empty), I think the restaurant could have made some exceptions to their menu or at least attempted to. When I called to make a reservation beforehand, it was made very explicitly that a service charge would be added to my big group which was fine. But, when I actually paid, the server pointedly exclaimed that tip was not actually included, as if I purposely did not tip. It was awkward. The service ruined my experience and will not be returning again.
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