Called this company on Friday the 21st about repairing a conduit that disconnected from the main box. The person who handled the call was very professional and sounded willing to help. Asked him for a quote and he had me text him some photos. Once he got those he was going to give them to his electrician to take a look and give me an estimate. I waited a few hours without hearing back and once I did they decided they needed to come out to the project and take a look which I was fine with.
Later that afternoon around 3pm someone showed up to take a look. I talked to the tech and he said it was going to be a tough job and require a lot of work and digging to repair. Asking him how much it would cost and he quoted me $1500 for the repair. I said wow, that seems high, I had another company quote me $400. His response is what gave this company 2 stars. His response was "well I'd go with that then". Really that's your response. Ok professionalism was lost at that point and he clearly felt no reason to give an explanation why his quote was so much higher.
I asked him to write something up and give it to me so I could compare the work and he said they get something over to me later. I've already told them it I was a time sensitive issue so was hoping to get something soon, nothing never came. Not a follow up call, not a text with a quote, nothing.
I had the other company out this morning Monday 7/24 and they repaired it and for their quoted estimate. I don not recommend this company. If you do use them call around and get many quotes.