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| - Here is a very long 2 month story that I hope will help someone to avoid these people
#1 My laptop stopped working, but would turn on intermittently, after several attempts at self repair I knew I needed help.
#2 I ordered a motherboard repair service from ebay and sent laptop in for repair
#3 I was told my logistics board was fried, when I protested this, they told me the board had too many cold points and needed replaced.
#4 I was quoted price for several styles of board (each time I declined and a cheaper board was offered.) Approx. quotes: New board $250, Used board $180, refurbished board $135
#5 I said I would pay $110 for a refurbished board -- they agreed.
#6 One month later replacement board arrives from China
#7 After delay of a few days I'm told they didn't receive drivers with board
#8 I tell them I don't need drivers, I can do that download myself.
#9 They tell me laptop must pass all inspections before it can be sent out
#10 After another week, I ask for laptop again without drivers.
#11 They agree to send me laptop -- so I send in a check (they weren't taking paypal at that point, for an unknown reason.)
#12 After a week of my check not clearing the bank, I ask them if there is a problem
#13 They tell me on the final test that the replacement board failed.
#14 I count my losses and ask laptop be sent back to me
#15 I received laptop in a nicer box than I sent it in but cables were left loose and one screw (at least) had been lost.
#16 After repairing laptop I test it and it still has intermittent booting. At least they didn't make things worse.
#17 I send in laptop to a motherboard specialist in NY
#18 Motherboard specialist in NY fixed laptop in 7 days -- they tell me the bios was bad. No mention of cold connections or a fried board.
Note: On a positive spin to things Nation's First was always very speedy to reply to my e-mails.
Conclusion: Beware of Nation's First Office Repair; my suspicion is that in order to avoid negative feedback on ebay my laptop was held hostage for 60 days, the time required to keep buyers from leaving feedback.
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