I bought a new home about a year ago. I hired Window Pro because of the great reviews, plus I had a friend use him in the past who liked him also. A year later and I am still thrilled. I needed a tune up last week, and Blake was prompt and came out the following day. Most of these types of companies I have worked with are not very responsive when tune ups or follow ups are concerned because they have already been paid. He even offered me a free window cleaning when I first got the shutters, and I had forgotten- He still honored it! If you need window coverings and don't want to be hassled or cheated... USE THESE GUYS!