Love their sandwiches and soups. Their mobile app is so easy to use and I enjoy their rewards for using the app. All that said, I would love to get home with what I ordered. Ham egg and cheese power sandwich, ah heck just leave off the egg. Avocado Egg white with spinach, They leave off the avocado, the title ingredient. Not just today, This is the fourth weekend in a row that they have messed up my order and while waiting, another customer brought her sandwich in missing its egg. Imagine my surprise when I got home and they had left mine off as well. Yea I know shame on me for not checking it but the folks at the counter are supposedly checking it. Back to the app. There is no place on there to complain about an incorrect order. They are supposed to give you a treat if they get the order wrong but I am not driving 5 miles back to correct the order anyway so here I sit steaming a tad more than the avacadoless sandwich. That free Pecan Braid does sound delicious. They do have delivery, maybe they should bring me one with my avacado. By the way, I am writing this review under The Indian Trail location but the Matthews Township location was the culprit for two of my other slights. I am heading there now to leave this same review. Note to self, Open the boxes and check the sandwich, odds are I will get a free treat.