this hotel is beautiful I've got to admit. I was super stoked to stay here for my first time back in June when I visited las vegas. we checked in to our reservation to find that they overbooked and didn't have our room. Although I was extremely disappointed, they gave us a comp for 2 free nights for our next visit and told us they got us a room over at Treasure Island. my friends and I spent a total of 4hrs complaining to the managers of the Wynn and TI about this situation, how extremely unprofessional and disappointing it was. Wynn kindly informed us we could come back and check in sunday for the free nights (since we weren't leaving until monday). I guess they handled the situation well and we ended up having free rooms but the hassle and complications of it all really annoyed us.