I went here looking for a bike to commute to school. The person who waited on me, Dylan, was rude to me and other customers. Not welcoming, instead curt. He needs to improve his customer interaction. Also, to test ride the bike, I was restricted to just the parking lot. Dylan said this is because of liability issues and they can't prosecute if it's off property. It's not like this at any the other bike shops I visited in the area or out of the area. Customer service is lacking. Other than that, the place seemed pretty good.