Never in my life have I see such an unprofessional group of people. U.S Airways is absolutely terrible. I spoke with several supervisors Cathy employee identification number 3F and also Vivian ZQ. Both of which I believe gave me the wrong codes but whatever. US Airways is a poor choice to fly with. I also recorded the phone conversation and will be sending to their corporate office! Way to go Vivian. These people refused to help me, told me I was wrong, ridiculed me, mocked, and told me I didn't make sense. They lied to me and told me I was able to get a new ticket and now I am stuck. Jus so you all know, do not fly with US Airways! You will regret it tremendously!