I went in yesterday and it was a disaster. Something has changed. they were playing VERY loud rap music, I walked in and there were a bunch of frozen meats on the grill, a couple people were waiting and no one looked at me let alone smiled. I waited at the cash resgister while very unwelcoming people acted busy. Then I overheard the grill guy go to a customer and say "We can't do this." What he was refering to was to put lettucce on her sandwich. He explained that the Health Department was there yesterday and until they get another tong, they cannot use their hands or the meat tong to put the lettuce on the sandwich. So while there was lettuce there in a little bin, they were not putting it on sandwiches. He grumbled more about the health inspection. I looked around and noticed it was filthy, the cutting board looked unclean and had traces of a bunch of sandwiches, the floors are dirty.
Finally the cashier looked up at me and I ordered a coke and left. Never to return.
I am NOT talking about the Strip location. The one near Wilkinsburg in the old diner.