Texas Roadhouse used to be my favorite chain steakhouse (of the "not $50 a steak" variety). This location used to be fine, but the last 3 or 4 visits ruined it. I'll never go to this location again.
The biggest issues I've had are that they simply can't cook a steak to order. They NEVER get the cook on my wife's steak right. She likes it well done (I know, unacceptable) and it always come out not even close. And then the servers always give us dirty looks when we ask them to fix it.
The last time we went, I got the ribeye and asked for it to be medium. Somehow half of the ribeye was RARE and the other half was WELL DONE.
The free rolls and the sides are fine, but I go to a steakhouse for steak. They can't get my steak right, so they no longer get my business.