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| - Southbound: The Waffle House of Mexican Food
I'm not even sure where to begin. When I heard how crappy the food and drink has been at Southbound it just didn't seem to register with me. How could a place with such a cool atmosphere that invested so much into this new hip spot suck so bad?
This past Saturday night my wife and another couple thought we'd stop in and give it a try. "New and improved menu" we heard. And really, I just didn't believe the people who said all you're really paying for is nice decor in a cool spot in Southend. I ordered the California Burrito. Either: 1) the owner or chef hates California and they are attempting to defame the Golden State; or 2) they ran out of ingredients the night we were there and ran across the street to the 7-Eleven and grabbed as many prepackaged burritos as they could to try and pass them off on the patrons. A dry, doughy wrap coupled with grizzly, chewy beef led to the discovery of a new diet: The Southbound special. Three bites and you're done eating for the entire night!
My wife ordered the churros. She grew up in Texas so when she said they were "average at best," I believe her.
I have to hand it to our waitress, who was really friendly and helped take a number of items off our bill (hey, the canned beer was good, so they've got that going for them). When I told her that Southbound should consider revamping its entire theme and consider going with "The Waffle House of Mexican Food" she actually seemed really receptive to this idea. Think about it: all the new development going on in Southend. No real trashy, late-night watering hole where you can toss a few back, get some crappy food and if a few people throw up on the floor on their way out no one will give a second look. I say run with it. Send some employees to do some price comparisons at 7-Eleven once a week. Better yet, head the other way and order a bunch of items from Taco Bell, sit down with the entire staff and try to reverse engineer what they are doing. Taco Bell may actually have seen a spike in revenue and visitors since Southbound opened.
One final point: the manager on duty this past Saturday evening was a complete and total dick. I get it. You hate life right now. You've probably had to apologize to hundreds of patrons who can't stomach the food here. Really bro, I feel you. But at least try. Consider apologizing or putting forth the least amount of effort to try and get us to come back. Instead, after hearing from our waitress that we were not happy with our meals, this dickhead came to our table and circled it while giving everyone a stern stare-down as if he was Hulk Hogan about to step into the ring with Andre the Giant prior to Wrestlemania III. So yeah, Southbound is pretty much dead to me.
Advice: scrap the whole team and start over. Consider the "Waffle House of Mexican Food" theme and run with it. At this point the only thing I'm looking forward to in regard to Southbound is which new restaurant will take its place when it finally shuts its doors.
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