I've been to a few of these indoor playgrounds in the past few weeks because it is birthday season! I'm going to compare this to others.
This is a kids only area, so if you have little kids and want to play with them there is little you can do. There are two ball pits that the little ones like to play in, but you can't let them go in by themselves or they will get trumped by the older kids that have no sense of awareness that a baby is near them. If it was open enough, you'd be able to stand on the outside and grab your kid at any sign of trouble.
There is also a swing that is near the party rooms and right outside of the toddler room. Two toddlers were face planted from walking behind the swing! It's not s good place to put such s big swing. It needs to be in the corner.
The toddler toys that they sit on and push have dirt on the handles. I've just seen better.