This is our closest Starbucks and I visit frequently. Service has always come with a hello and a smile. I've never waited an extraordinary amount of time for any drink/food. Yes there are lines but it's Starbucks... c'mon it's popular. Drinks have always been correct and we're happy with this store! Seating inside is small-ish but it's not a huge Starbucks store anyways. There is outdoor seating in a patio style with a fountain and low volume music.