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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • This company is just sad. They deserve negative stars. My husband and I had our AC go out towards the end of June when it was an excessive heat warning of course. Our home warranty gave us the AC guys and that's when our two month ordeal with them began. The next day they didn't call so i called them and was told i would need to wait till later. I finally got an appointment for 2 days later and of course no time frame. The first appointment wasn't bad. The tech Ty tried to recharge the unit with new frion and we thought it was fixed. We left and when we came back a couple hours later we realized the air was still not cool. I called back the receptionist and she said Ty would come back the next day (no time frame of course). After waiting till about 4:30 my husband contacted Ty and he said he wouldn't need to come back after all because he had all the measurements and was just going to order a new unit with the warranty company. About 2 weeks later Ty came to install the new unit but didn't finish because he said he had the wrong size handler for the inside. The next appointment Ty didn't show up and after contacting him we found out that he had been in a car accident and all the stuff inside the van was damaged. Of course nobody from the office had called to inform customers of this. Then came a couple more missed appointments and more trouble with ordering a inside handler unit. Ty did come out one time to try to get the old handler working but it didn't work that well and we still needed to run our 2 portable units that we spent $1,000 on because of all the delays and hot summer. On 8-12-17 Ty had promised us that he would finish and my husband sent him a code for a key box so he could just go inide that day. We never heard from him and when we finally called he blamed the whole thing on my husband saying he sent him the wrong code even though he has the text saved that he sent with the correct code on his phone. He sent my husband a fake text message screen shot with out a phone # on top of it too. He also said he called him and left messages but there were no missed calls or messages from Ty. The next day he missed the appointment again and just called and hung up to try to have his # be on my husbands phone. On 8-14-17 Ty finally showed up with the handler but of course it was too big. It was great that he delivered it though because my husband is super handy and made a couple of adjustments and got it to fit. It works great now! If this company would of just told the truth and said the new unit is a lot bigger than the old one, my husband would of been happy to do all the work! I have never experienced such a bunch of dirty liars but that's Vegas for you.
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