Gourmet burger joints are everywhere now and because it is no longer unique I am basing this revue in service an quality control. Food is good but this is my second visit and they forgot the milkshake I ordered and when I went to ask them about it they made up an excuse that they were swamped instead of just making me one. The place wasn't at all busy either. The first visit my girlfriend medium burger was rare. Never had problems at burger Fi, Habit Burger, or Five Guys. Maybe it's just this locations management.