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| - I wanted to love the experience, but can't get past the unprofessionalism. Have you ever had a caterer not only "throw away" leftovers, but feed their staff with the food you paid for? Then proceed to lie about how much food was left and the condition it was in?
From the start, we had communication issues. I gave Chef Michael the benefit of the doubt. He's a chef, not a tech. However, it proceeded to get worse.
My event contract stated from 6pm to 9pm. The staff showed up at 3:40pm, the dinner buffet started at 6pm, the cake was completely served by 7:30, and they were gone by 7:40pm. I had no idea that the food was being taken away and eaten by the staff in my garage while I had my back turned.
Upon confronting Chef Michael about the situation, he proceeded to tell me the little food that was leftover was old and dried out, extra food was sent with the staff to feed them, and most people don't want food that has been left out for 4 hours. After confirming with him that I have video of the staff taking trays of food and eating exactly what was taken away from my guests in the timeline I mentioned above, his tone became defensive and aggressive.
He admitted what was done was wrong. His solution was to bring me extra food on another day, but that does not fix the problem of feeding the guests I had on one of the most important days of my life, my wedding.
I hired Renaissance Catering solely based on the raving reviews on social media. I regret my decision and should have done some more research. Had I done so, I may have found out that the man I hired to be at my house, full of children, is a 2 time registered sex offender.
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