Worst customer service I have encountered in my life! It was my first time there.I arrived 5 mins late and she didn't let me in, she was very rude and yelled at me! I didn't even know they had a 5 mins late policy! Since I was the last appointment for the day, she seemed in a rush to close and go home.. She said she is the manager/ owner of the place.. What a way to run the business..