Ok, I am not going to talk about the service too much because I think It's a cultural issue. their wait service is NOT friendly at all. The waitress and waiter do not know how to smile.
However, I have to say that the service never detracts us from going there. The reason is the food is so good. If you are there during there lunch special, try the shredded pork pan fried noodles order it "Hong Kong Style"
Our second favorite dish is the salt and pepper shrimps with the head on. Some people find eating the head weird, but it is so rich.
The third dish to try is the salt fish and chicken fried rice. Salty but really good. I know this is not the typical "American ordering Chinese food" (i.e. General Cho's Chicken and Shrimp fried rice) type of order but trust me These are the best things on the menu.