One star is really pushing it.
KRISTINA was our server's name and she was as terrible as they come. I only got her name because I actually saved our receipt with her name on it. Let's just get right into it.
*I am a server too and I STILL am sooo upset about this experience.
I came with the boyfriend to grab brunch yesterday afternoon because I heard they do amazing red velvet pancakes. We went to the hostess and they were polite, told us it would be a 15 minutes for inside and 20 for outside. We said we'd take first available.
We got seated sooner than expected outside on the patio (which is beautiful by the way; the only reason why this restaurant should even receive any stars). We had some time to look at the menu prior to getting seated so we knew what we wanted. Kristina came by about 5-10 after we had been seated, we ordered water,oj and coffee for the each of us. We also put in the order of the red velvet pancakes and and sriracha fried chicken.
Then we waited....
It took about 5-7 minutes for our drinks. No biggie, she's busy. No sugar caddy for our coffee. We wait to catch her. We don't see her. No biggie, my boyfriend just goes all the way to front of the restaurant to grab some.
Our coffees go empty but it's ok since we ordered OJ as well so we have something else to drink. Our food finally comes; served to us by a different server of course. We have no utensils. Awesome. The guy who brought our food was so kind to bring us some.
The pancakes were good, nothing that special. Boyfriend's chicken had obviously been sitting at the window forever since his sriracha sauce was dried up on his place and his cole slaw was warm. Whatever we don't complain, it's fine. Up to this point we STILL haven't seen Kristina anywhere.
She finally appears when we're about half way through and asks how the food is, we say it's fine and she disappears again.
We're done with the food and we just want to get out of there now but of course our server is no where to be found. We see another server bussing a table and politely ask if we could get our check from our server since we had been waiting sometime now. This server was so apologetic and mentioned that everyone was quite busy and that she would find our server for us. She finally comes out with the bill; no apologies whatsoever and says "here you go"
We give the card right away an then she goes missing again for another 10 minutes.
I've had busy days myself but this server was just awful!!! I'm still so upset about my whole experience and how it ruined my whole afternoon. I'm pretty sure I'll never be back there and if I had Kristina as a server again I would be sure to peace out with a quickness!!!!