Ross is a hit or miss you just have to catch it at the right time.
Service: 4/5 The people here are always friendly even when they're about to close (which is the time most businesses employee's get eager to leave for the day)
Store: 3/5 All Ross store's are very unorganized and messy. Boxes are opened and you really have to watch your step in the shoe's section. The place is a mess but the prices are ridiculously cheap for great items.
Home furnishing: 5/5 I only go to ross for cheap home decorations because they usually have a great variety of Buddha's and plants for a great price. I bought a lot of my "first apartment" necessities from this ross. Like your dinner set, cup set, pot set all for super cheap and great quality.