Every single time I come here I regret it but I need my morning coffee fix.
For one the coffee is never fresh or burnt. They can never get my order correct, seconds after I tell them it.
The service is hit or miss. There are a few employees that do a great job but for the majority they are slow, not clean, not personable, and they have attitudes.
Speaking of clean I notice sometimes there are employees that prepare food without gloves on. Example: employee is working the register, rubs nose and face with hands then heads to the back to prepare the food. WITH NO GLOVES and they don't even wash their hands.
I hate giving bad reviews but after my experience this morning and the kid behind the register I couldn't take it anymore.
PLEASE MANAGEMENT PUT SOME EFFORT INTO HIRING AND TRAINING YOUR EMPLOYEES!!! And clean the place up.
Sincerely,
A dedicated Dunkin Coffee Drinker