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  • WOW, thee best Portuguese chicken joint I've ever tried. The chicken was juicy, smokey and flavourful and as for the potatoes? Out of this world. The prices are decent for the amount of food you get. Everything is fresh! The reason I couldn't give this place the full house of reviews was due to an unfortunate customer service experience that I had to witness and in this case, Brasas did really poorly. The lady paying for her order ahead of me spent nearly $35 dollars on three individual plates of food. When she asked for a couple of forks to throw in the bag, the cashier told her they don't give out forks to people unless they order 'dinners'. She asked how she was expected to eat her lunch without any utensils and the cashier got a little snippy and with the rest of the crew jumping to her defence, they claimed that's just how it was and it was up the customer to find a fork. THAT'S RIDICULOUS. How hard off are you that you couldn't just give the lady a plastic fork? Would you rather your customers have a happy experience & come back to your restaurant or save half a buck on a fork.. C'mon. So having read this review.. Maybe keep that in mind if you're looking to eat your food on the go! But that won't nearly stop me from driving across town for those potatoes.. Bon appetite!
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