I've been wanting to give this place a try because I love middle eastern food, but I regret trying it out after today.
My bill had a service charge which was absolutely ridiculous. I was the only person being served at the time I was there (2 groups were leaving before I took my order and another group came once I finished my meal). When I asked the young waiter what the service charge was for and if it included tip, he wasn't sure and mentioned it was possibly for dining in. I've dined in many places in the area and downtown by myself and this was the first time ever that I was billed a service charge so I was really confused and ended up disappointed.
The shawarma I had was alright, but I received it a few minutes after the bell was rung so it was sitting out. It also didn't justify the $12.50 it cost as there are several other places in the area within a 5-10 min walk that you can get better tasting shawarma for under $10. I had a piece of falafel as well for $1 because I was curious how it tasted and it wasn't bad either. My issue was again with receiving it. It was available to be picked up at the same time the shawarma was too, but I didn't get it until a few minutes after I've already been eating my shawarma. I'm not going to assume why the waiter did this however I was the only person there. There definitely needs to be some improvement here.
Overall, I don't recommend this place. It's too expensive for what you get and the service charge is unnecessary.