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  • We decided to go have our Easter dinner at the cheesecake factory tonight and I wish we wouldn't have. Right away our server messed up the appetizer order, ok it happens, not too big of a deal. But it got messed up a second time. Then when our dinner was brought out the server never came back till everyone was almost done. My dinner was not good and I wanted to get something else. But I had to sit while my family are waiting for our server to come back. When she finally did, she questioned me on why I didn't like my food and if I had ever had it before....I had actually had it many times and was one of my favorite things. She became very rude after all that. Didn't bother apologizing. I had to wait another 15/20 min after everyone was done eating and paid for my meal to come out. The one thing that made this experience has was the rudeness of our server Alexandria T. I'm a server and I think one of the most important thing is to check back with your table to make sure everyone is happy. This could've been different if she had done that. At my restaurant when there's a problem, a manager always comes to the table....no manager bothered to talk to us. Very disappointing
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