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  • I only gave two stars because of my experience before this location became a Felix Sabates franchise. I called to make an appointment and was told wrong information that inconvenienced me and my wife. I then wrote the service department and the service consultant about my experience, neither bothered to responded. My wife has a Mercedes and we have never had a good experience at the Felix Sabates Mercedes store either. I am really disappointed that my preferred Ford location is now part of this franchise. The Felix Sabates stores do not seem to be run with a focus on personal service and quality experiences.
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