I used to love cox. Its almost like they are not even the same company anymore.
I canceled my cox TV and phone. 2 months ago. They emailed me an offer I could not refuse. Internet and flex watch with HBO and Showtime for 69.90 a month. I Signed up this morning verified the pricing. Went in to the store on my lunch to pick up the box, verified the pricing again. By the time I got home to activate; the lady who couldn't active my new box messed up my billing and now my bill is 109.00. After 45 minutes with loyalty department I am no longer a TV customer again. Calling Century Link tomorrow to set up internet. I can not believe what just happened. They raised my bill $45 a month before they could even turn on my TV.