If I could give these apartments zero stars, I would. The management staff (Monica and Erin in particular) was unbelievably rude and unprofessional. I had never experienced such horrible customer service or treatment before. My mother was actually so upset by the way I was treated that she wrote a formal complaint against the management staff. They sent my lease renewal through email and said I had 5 days to renew. By the time I got the email (i didn't have internet at the time) it was past 5 days. They said my rent would raise to over $1,100/month! For an apartment?! Monica and Erin were heartless to my concerns. I would never go back to those apartments and I would never recommend them.