I have to give credit to my husband on this one. We finally got better insurance coverage so I told my husband we needed to switch dentist. He was in need of a cleaning before the end of the year, so I told him to find someone as soon as possible. This was a week ago. I was impressed that he found this office and he even found a spot for me the same day. The front office was really easy to deal with and my hygienist Deann was very nice and professional. The doctor came to do the check up and told me that if there was an emergency, he is the one answering the phone, so no answering service to deal with. That is awesome. Although I hope I don't have any emergencies.